Medical Receptionist

Role summary

• To provide a professional reception and administrative service to the patients of the practice.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way via the telephone, face to face or digitally.
• To ensure that all enquires are handled effectively and courteously, that filing, record keeping and distribution of documentation is undertaken efficiently and promptly.
• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of administrative support to clinical staff and other members of the practice team.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

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Closing Date – 18/05/2026